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Testimonials


Brian was very kind, doing a lot to make us get through this. Everyone was very kind and thoughtful.

JoAnne Smith
July 18, 2017

As always Brian, your staff is very professional in what they do. Rynell and Sierra helped me with every need, decision and so forth. My mom looked very nice, the flower arrangement and service was beautiful.
You guys are very considerate, you don't try to rush through things. If I had questions when I called, I would get a prompt response. You are A1 in my book.

Andrew Zakar
July 18, 2017

Courteous, professional & compassionate. Anticipated all of our needs and accommodated every special request. Facilities were excellent and the funeral home and staff treated our family with dignity and respect. Thank you for taking care of every detail.

Monika Kumar
April 17, 2017

Your staff went above and beyond, which made the pain of our loss easy on us. From the time we walked in, Brian made us feel very comfortable and took away the pain that was added to our grief by the funeral home we used for his sisters funeral three months earlier. God bless.

Glendon Thom
March 16, 2017

Everyone was so wonderful. Rynell was so caring, sweet & made every detail with the utmost perfection, respect & kindness. I can't say enough, not enough words to express how grateful we are to everyone there.
Your care and compassion cant be beat. Your professionalism is beyond compare. The "Bed" was a beautiful and comfortable touch for us- Loved the fingerprint necklace.

Margaret Yuhas
March 11, 2017

Rynell, lovely, compassionate & especially helpful!

Osma Abraham Lispi
March 11, 2017

The staff waited for me to come before the funeral arrangements were made and I thank you for that. I lived out of town and you still met all of my needs.

Beulah Taylor James
February 13, 2017

This was a very difficult time for me. I can not express how grateful I am for your assistance and care during this time. Your kindness to me went above and beyond what I expected.
I feel your staff holds the family gently and shows respect and care for those who are lost.

Megan Armstrong
January 23, 2017

Brian & Rynell were very helpful. I have never before had to make arrangements and they answered most of my questions even before they were asked. I felt like they weren't trying to sell their services. Their number one priority was helping me through this difficult time. Thank you!
After my mom's service, I had a lot of family and friends ask about the sleigh bed for the viewing. They stated they have never seen this before. I told them how comfortable it made me. It took away the harshness of seeing mom in the coffin. A lot of them said this was the way they wanted their viewing to be.

Maggie Miles
January 23, 2017

The staff here are absolutely incredible. We feel as though all of you are like extended family to us!
We would most certainly recommend your services.

Mary McCloe and Monique Williams
November 8, 2016

I would recommend your funeral home very highly , I had other family members there. You were very kind, courteous and you did a very nice job with my loved one.

Marjorie Matukaitis
November 7, 2016

They did a great and professional job.
You met our needs at a very difficult time. The bed and everything else were set up as we wanted. Many people made positive comments on the set up.

John Birkenhead
October 13, 2016

Ever grateful for the kind assistance.
Couldn't have done more to ease the burden of a difficult trying situation!

Louise Yearbeck
September 20, 2016

Rynell and staff did a great job!
Excellent service. Peaceful atmosphere.

Ned J. Blakeslee
September 20, 2016

Brian was great.

Paul Stamberger
September 19, 2016

Our family has been dealing with you for years. We love and appreciate your services. Friendly, clean and courteous. Wouldn't go anywhere else. Love you all. Excellent job!

Pamela McClure
September 17, 2016

Kind, Caring and very professional and was concerned with the well being of the care of my mom.
Services were professional and understanding.

Christal Shotwell
September 16, 2016

Rynell and staff was very helpful and sincere with all of our needs.

Roberta J. Wuorio
August 9, 2016

Very satisfied.
Above and beyond what I expected. Excellent service from everyone

Alma Stevenson
July 16, 2016

Wonderful in my time of need.

Evelyn Cleary
June 14, 2016

Staff was great.

Cathy Pavlick
June 6, 2016

Excellent everyone. You all are serious in what you do, but are very friendly and compassionate.

Harry Calimeres
May 9, 2016

Extremely caring and helpful.

Colleen Swartwood
May 6, 2016

Brian was very helpful working with my fiancée because he is Chinese and doesn't understand some ways. He was extremely helpful.

Bo Y Mei/Zehn
March 22, 2016

The counselor/staff at Kniffen O'Malley Leffler are fantastic. So professional, knowledgeable, and caring. Very sensitive to the family while grieving. Thank you. I cannot thank Brian and Rynell enough for everything. The services you all provided were outstanding and respectful of our beloved mother. You have truly been a blessing to our family. God bless you all!

Karen Daughtry
March 12, 2016

Service was excellant. Brian Leffler, very professional counselor.

Osborne Wright
March 10, 2016

Your services are excellent.

Patricia Burton
February 7, 2016

Everything was handled appropriately and the way I wanted it for my mom and she got everything she wanted in her memory.

Rosemarie Johnson
February 7, 2016

Brian's attention to all concerns was greatly appreciated.

Cletus Demellier
February 7, 2016

Hi Brian, You went over & above to help Sharon & I with my mom's arrangements and with Sharon's sisters arrangements. You were so kind, thoughtful and helpful. We appreciate everything that you did. Rynell was also very nice and helpful.

The funeral Home was very well kept and had a nice family feel to it. The atmosphere was very soothing. The service and staff was great & attention was paid even to the smallest detail. You and your staff should be commended for the professionalism that was provided to our family. We would Highly Recommend Kniffen O'Malley.

Leo Youngblood
November 7, 2015

Brian and Rynell did a wonderful job. Your staff was extremely helpful. You thought of every detail in the planning and execution of my fathers funeral.

I am very satisfied that we gave my father the finest and most wonderful viewing and funeral the he so much deserved thanks to you and your staff.

Kay N. Schaffer, daughter of William Nicholas
October 26, 2015

Brian you were greatly appreciated and very professional. Felt like family. Results were far beyond what I expected.

Jalena Mack, mother of Suraya Santiago
August 30, 2015

I am disabled and have trouble getting around especially at a time like this. I'm very appreciative of Brian bringing me papers to be signed. My daughters came to make the arrangements and were treated very well and were not rushed. Thank you.

Caroline Youells, daughter of Stella Trinisewski
June 29, 2015

Our family appreciated how they went above and beyond our expectations in meeting all of our needs during this difficult time. We're very satisfied.

Tanya Kauffman, wife of Ralph Kauffman
June 5, 2015

Thank You for everything you did for our family today. The most helpful friendly people in our time of need. Everything was beautiful and we appreciate all your kindness. Thank You So Much

Tammy and Arnold Yaskiewicz
June 1, 2015

We recently had a funeral for my father at Kniffen O'Malley. Brian did a wonderful job planning all the details from the start to end. He went out of his way any time of the day and night to accomodate what needed to be done. He took care of the cemetary, flowers, mason and military services, memorial cards, photo video, etc. in such a timely manner, that we did not have to worry or call about anything. He also went out of his way to surprise us with a personal addition to the funeral based on our father's personality. Brian did an excellent job on making the video with old photographs. He is also going out of his way in helping our family after the funeral with his knowledge of necessary paperwork.

Daughter of Ralph Kauffman
May 2, 2015

I had starting preparing prior to my grandmother's passing so that I could be prepared but I was a complete mess when it happened. The staff went above and beyond to provide the best services possible. They not only honored my grandmother but also gave me the support and guidance that I so needed. I would of been lost and forget a lot of same details if it weren't for the staff. I could never really thank you enough just for the peace of mind that I received knowing she was in good hands.

Jennifer Megotz
April 10, 2015

Rynell was both very kind and efficient.

Carolyn Baillee

At this sad time in one's life, it is really heart warming to have people that you can feel really cares. This is my third experience with the Kniffen O'Malley Funeral home with complete satisfaction. Kind, respectful, helpful at any request, pleasant and attentive.

Theresa Shimkoski, sister of Stanley Shimkoski

Brian took care of everything, thought of everything. Very detailed, listened to our wishes-Perfection! Attentive, most accommodating, professional, flexible, patient, courteous, organized, helpful, thorough, caring, and thoughtful.

Lisa Woodworth

Excellent. Words could never express how helpful and courteous your staff was in our time of need. I would refer you to anyone for all your help, kindness, and understanding. Your place is beautiful and felt like my mom went out in the style she deserves. Outstanding is one word I would use to anyone.

Carol Silinski

Brian was wonderful, he made a difficult time to be less stressful on our family. The ushers at my mother's service were terrific, when it was raining they greeted everyone with umbrellas.

Sharon Baker & Carl Baker

Staff meets its goals of courteous, sympathetic, and respectful.

Russell & John Price

Brian, you and your staff guided me and my family through a difficult time with professionalism, kindness, caring, and thoughtfulness.

Cynthia Rotelle

Professional Staff, attentive to concerns and needs. This funeral home has been used by our family for many years. Very considerate to meeting the needs of a family in loss.

Alice Jacobsen

They are the best - never had so much attention and help. I was satisfied with everything!

Vera H. (Wife)

You and your staff were great to work with. Everyone was extremely professional, helpful, compassionate and sympathetic. I was so grateful to every person who helped with my family's difficult day. I cannot say enough good things about the very knowledgeable & kind staff. I would definitely recommend your funeral home to everyone I know.

Eileen Hager

Rynell is very professional and courteous. I dreaded making the trip to the funeral home to make arrangements, but she immediately put me at ease and made me comfortable. She attended to my needs all week.

Karen Polto

They were Kind and considerate.

Peggy Harris

Extremely professional, compassionate & attentive to our family and friends.

Lewis Pryor

We couldn't have asked for more friendly people and we didn't have to worry about a thing, they took care of everything. Everything turned out beautiful.

Robin Wilde, daughter of Eileane Sipple

Everything was even better than I expected it to be. The staff was very helpful. Your staff and you went out of your way to be helpful and kind. Not only will I recommend you. I have already started talking to friends and family about how friendly and kind you and your staff are.

Mary Theresa Pedana, wife of ALdo Pedana

Brian was professional and informative. His knowledge and caring was unsurpassed.

Edward Nolan, son of Edward Nolan

Besides being very professional, my family and I found you to be genuinely caring and sympathetic. We have shared this with many others.

Clara Williams, wife of Rev. Kenneth Williams

Very Professional and went out of the way to make sure all of our needs were taken care of.

Fred Palmer, Care giver of Thelma Phoenix

We could not believe how perfectly beautiful Mommy (June Healy)  looked today...I certainly made the correct choice in using the reposing bed for mom's viewing. She looked as if she had drifted off into a nap & was having  a peaceful dream in her sleep. Her makeup was absolutely perfect. it was the way she looked in life, life her "old" self. I was amazed & my husband & children could not believe the beauty & naturalness about the viewing.

The look of confusion, anxiety, stress &  sadness...the "lost" look was gone...she looked like her "old" self...the way she had looked before the demon of Alzheimer's robbed her of her life. She was existing...not living the way she should have.

I am going to tell everyone I know about the extremely wonderful, loving, caring service that was given to us. At a most difficult & trying time, to KNOW there are OTHER options to consider in a viewing, made all the difference in relieving what we feared most...her viewing.

Thank you Brian & Rynell for your loving caring hearts.....there are not enough words.....I feel like we've added you to our family. We will certainly let friends & family know.

Love, Lorraine Yashowitz & family

Lorraine Yashowitz and family

Very Polite, Did everything that was asked.

Joseph D. Jenkins

Excellent, Kind, Caring and Helpful, God bless you all!!!

I wouldn't think of recommending anyone else. I wish I had meet you under different circumstances, but I consider it a great privilege to know you.  I can't thank you enough. You are the Best.

Thank you Brian for being such a caring, kind, helpful person. You are a very understanding man and I'm so glad to have met you.  Thank you for your help as I am lost at times like these. It was so great of you to do all that running for me. I was so numb and didn't know which end was up.  I surely would recommend you without hesitation. Thank you again, Clyde Harvey

Clyde Harvey, brother of Robert Harvey

I found you to be very kind, hardworking, professional, understanding, personable and friendly.  I feel like I have known you for years.

I would definitely refer you to others. Everyone in our family will cross your business path one day. Thank you for everything.

by daughter, Michelle Jackson-Ware

Your feedback

We are always interested in hearing from the families that we serve.  Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.

© 2017 Kniffen O'Malley Leffler Funeral and Cremation Services, Inc. - Wilkes-Barre. All Rights Reserved. Funeral Home website by CFS